Here at Foundry Design Group, we spend a lot of time getting to know the local businesses that make Delaware County a great place to live and work. Every so often we come across a company that genuinely stands out, not because of flashy marketing, but because the person running it is just deeply honest and good at what they do. Bug Away Exterminating And Termite Control Co. is one of those businesses, and owner Ken is exactly the kind of neighbor you want in your corner when things get creepy crawly.
Ken has been in the pest control industry since March of 1987, starting with a small family-owned company in Ridley Park before eventually launching Bug Away in the spring of 1995. He bought a little Toyota pickup truck from his former employer, paid it off over a year, and drove off with the title in hand and a truck full of equipment. Nearly three decades later, Bug Away is still family-owned, still locally rooted, and still guided by the same values Ken has carried since day one.
We put together some of the most common questions prospective clients ask before hiring a pest control company, and let Ken answer them in his own words.
Do I Have to Sign a Long-Term Contract?
This is one of the first things people want to know, and Ken is refreshingly clear about it. He offers pest control agreements, but he never uses scare tactics to push anyone into signing one. If you just need a one-time service, that is exactly what you will get. Ken says nine times out of ten, one-time clients call him back when they need help again. That kind of repeat business built on trust, not pressure, says everything about how Bug Away operates.
Will You Guarantee I Will Never See Another Bug?
Here is where Ken truly separates himself from larger companies that overpromise and underdeliver. He looks clients in the eye and tells them the honest truth: pest control is about prevention, not total elimination. No reputable company can promise you will never see another insect or mouse. What Ken can promise is that he will do everything in his power to prevent pests from invading or swarming your home or business.
His approach uses what he calls a one-two punch: a physical bait that insects take back to their colony along with a growth inhibitor, paired with a secondary treatment that insects contact without realizing it. He has built his reputation on integrated pest management, which means applying only what is needed, where it is needed, and when it is needed. No over-spraying, no unnecessary chemicals, just smart and targeted treatment.
When you hire a pest control service that is honest about expectations, you can actually trust the results you do get.
Do I Have to Be a Homeowner?
Not at all. Bug Away works with homeowners, renters, leasers, property managers, and commercial operators of all kinds. Ken serves residential clients he has known for thirty years in neighborhoods where he grew up, and he also handles large commercial accounts including restaurants, medical offices, real estate companies, and property management portfolios. His team, which includes licensed technician Anthony Giorgio and newer team member Ryan Farrow, is equipped to handle everything from a single apartment to a portfolio of over a hundred properties.
Where Does Bug Away Serve?
Bug Away is based in Delaware County, Pennsylvania, which makes up roughly 90 percent of the client base. Ken and his team also run regular routes into Philadelphia, the West Chester area of Chester County, and communities along the Main Line including Radnor, Paoli, and Malvern, which increasingly keeps them in Montgomery County as well. One important note for anyone outside the region: Ken is licensed only in Pennsylvania, so New Jersey inquiries would need to look elsewhere.
A Business Worth Recommending
At Foundry Design Group, we believe in the people and businesses that make this community tick. Ken built Bug Away from a single truck payment into a trusted name across Delaware County by doing the work right even when no one is watching, by being honest when honesty is uncomfortable, and by treating every client the way he would want to be treated. Those are not talking points. That is just how he runs things.
Whether you are a homeowner dealing with a sudden ant problem, a property manager who needs reliable monthly service, or a business owner navigating a food service inspection, Ken has the experience and the integrity to help you move forward.
You can reach Bug Away Exterminating And Termite Control Co. directly through their website to schedule a service, ask a question, or get an honest evaluation of what you are dealing with. Tell them the folks at Foundry Design Group sent you.